Terms & Conditions


FAIRGROUNDS FESTIVAL PTY PTD

You, the ticket purchaser, agree with Fairgrounds Festival Pty Ltd (“Fairgrounds Festival”, “we”, “us”) to the following terms and conditions relating to this event (“Event”)

Fairgrounds Festival reserves the right to alter the lineup, date, time and/or venue. If the Event is rescheduled then your ticket to the advertised Event will remain valid. If you cannot attend a rescheduled Event and you contact us in a timely manner (within 5 days of reschedule announcement) and provide the original ticket(s) and proof of purchase Fairgrounds Festival will refund to you the ticket price exclusive of any booking fees from ticketing outlets, or delivery, or mail fees, or any processing surcharges and or other reasonable associated expenses.

If the Event is cancelled because of an act of war, terrorism, the forces of nature, an act of god or by any other event outside of the control of Fairgrounds Festival no refund shall be provided. If the event is cancelled for any other reason, any decision to refund a ticket shall be solely at Fairgrounds Festival absolute discretion. Any refund information for Fairgrounds Festival will be sent to Fairgrounds Festival Mailing List members‚ and posted on www.fairgrounds.com.au and when applicable.

If for any reason you are unable to collect all or part of your ticket(s) purchased from Fairgrounds Festival, we are unable to refund your purchase. If you would like to enquire about any unusual circumstance that you believe may warrant a refund outside of the terms stated herein please contact us.

Fairgrounds Festival does not refund, exchange or substitute tickets after purchase nor does Fairgrounds Festival replace tickets that may have been stolen, lost or destroyed, except as otherwise provided for herein. Please treat your tickets like cash as we cannot replace lost tickets.

Except for any liability that cannot be excluded by law, Fairgrounds Festival (including its employees, officers and agents) excludes all liability for any loss, damage, claim or demand (including for personal injury, death or property damage), whether direct, indirect, special or consequential, arising in any way out of the Event including where arising out of the following:

  • (a) any technical difficulties or equipment malfunction (whether or not under our control);
  • (b) any theft, unauthorised access or third party interference;
  • (c) any ticket that is late, lost, altered, damaged or misdirected due to any reason beyond the reasonable control of us;
  • (d) any variation in Event value to that stated in any promotional material;
  • (e) if the Event is cancelled for any reason beyond our reasonable control. You release and indemnify Fairgrounds Festival and its employees, officers and agents from and against any such loss, damage, claim or demand. 

PHOTOGRAPHY & FILMING

Ticket holders consent to be included in any official photography, filming & sound recording by Fairgrounds Festival and/or any of its authorised representatives and contractors, and grant Fairgrounds Festival the right to use such recordings for promotion and other purposes.